Your responsibilities will include the following areas, which will be:
- Assisting less experienced Sales Representatives in answering technical questions posed by customers during outbound telephone calls.
- Providing support to less experienced Sales Representatives as needed.
- Identifying potential customers through networking initiatives, cold-calling, and email communications.
- Preparing and delivering sales presentations to potential and existing customers.
- Preparing regular sales reports as well as sales territory plans.
- Researching competitors’ products, pricing, and product success to determine customer preferences.
- Developing innovative sales strategies to achieve sales goals.
- Promptly submitting customers’ purchase orders to the relevant department for processing.
- Resolving customer complaints in a timely and professional manner to maintain customer loyalty.
- Expanding industry knowledge by attending educational workshops and reading professional publications.
